American Numismatic Exchange (“ANE,” “we,” “us,” or “our”) ships orders by Registered/Insured U.S. Mail, UPS, or Federal Express after receiving good funds. All packages are fully insured for the value of their contents and may require a signature upon delivery.
Delivery of Purchased Item(s): After ANE receives and confirms good funds for full payment of the purchase price, ANE will make reasonable efforts to ship metals within five to fourteen (5–14) business days. However, due to market fluctuations and product availability, an order may not ship until up to forty-five (45) business days after good funds are received. Customers acknowledge that personal checks require at least twelve (12) days to clear ANE’s bank account. For deferred portfolios, such as an IRA or 401(k), delivery to the trustee will be handled as described in the applicable account documents.
Items Lost or Stolen in Transit: All metals shipped by ANE are fully insured. If ANE determines, in its sole discretion, that any purchased item was lost or stolen while in transit to the customer by common carrier, ANE will either refund the full purchase price of the lost item or replace it, at ANE’s sole discretion. The customer agrees this is the sole and exclusive remedy for losses involving items lost or stolen in transit. ANE is not responsible for any loss if the customer instructs a carrier or delivery service to leave a package unattended, with another person, or at a drop-off location.